Privacy Policy

1. Information We Collect

We collect personal identification details you voluntarily provide (Name, Phone Number, Email, Property Address, ZIP Code, Storm Damage Details) and technical metadata (IP address, browser type, geographic location, device IDs, dwell time, and interaction timestamps).

2. CIPA Disclosure & Session Recording Technologies

We utilize third-party compliance, anti-fraud, and session verification tools—specifically ActiveProspect TrustedForm and Verisk Jornaya LeadID. These technologies capture website interaction data, DOM elements, mouse movements, keystrokes, and form inputs solely to document consent verification, combat fraudulent automated submissions, and ensure legal compliance under applicable state wiretap laws (including CIPA).

Recording and tracking scripts initialize only after affirmative user interaction or consent modal acknowledgment.

3. Sharing of Information

We sell, match, and share lead inquiry data with independent roofing contractors, home improvement networks, and qualified buyer partners (e.g., MarketCall) solely to fulfill your service inquiry and facilitate matching contractor communications as described in our TCPA terms.

4. State Privacy Rights (CCPA/CPRA, TDPSA, VCDPA, SB 140)

Residents of California, Texas, Virginia, and other compliant states have specific rights:

• Right to Know & Access: Request details regarding data collected.
• Right to Delete: Request complete removal of your personal data from our systems.
• Opt-Out of Data Sale & Revoke Consent: You may revoke consent or place your number on our Do Not Call / Suppression list by emailing privacy@usaroofdamagecheck.com with "Do Not Sell My Information" or "REVOKE" in the subject line. Requests are processed instantly via our automated system.

5. Data Retention

Consent metadata, TrustedForm certificates, session audit logs, and cryptographic SHA-256 hashes are securely retained for a minimum of five (5) years to strictly adhere to legal requirements under the Telephone Consumer Protection Act (TCPA) and federal regulatory audit limitations.